PINEYWOODS LAW SMS/MMS TEXT MESSAGING – PRIVACY POLICY

Last Updated: February 25, 2026

This Privacy Policy (the “Policy”) describes how PINEYWOODS LAW, PLLC (the “Firm,” “PWL,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards Personal Information obtained through our Website and communications, including SMS/MMS text messaging.

1. DEFINITIONS

1.1. “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) with an individual, including contact information and case-related information.

1.2. “SMS/MMS” means Short Message Service and Multimedia Messaging Service text messages.

1.3. “Website” means the Firm’s public website and any webpages, forms, or online intake tools operated by or for the Firm.

2. INFORMATION WE COLLECT

2.1. Information You Provide. We may collect Personal Information that you voluntarily provide, including:

(a) identifiers and contact information (name, phone number, email address, mailing address);

(b) information submitted in connection with an inquiry or matter (e.g., incident details, dates, insurance information, medical provider information); and

2.2. Information Collected Automatically. When you use the Website, we may collect certain technical information automatically, such as IP address, browser type, device information, pages viewed, referring/exit pages, and cookies or similar technologies.

2.3. Sensitive or Case-Related Information. If you become a client, we may collect information necessary to provide legal services, which can include medical information, employment information, wage information, insurance information, and other claim-related data. We may also collect identifiers such as a Social Security number when needed for records or wage retrieval and related case administration.

3. PURPOSES FOR COLLECTION AND USE

3.1. We may use Personal Information to:

(a) respond to inquiries and communicate with you about a potential or existing matter;

(b) provide legal services and administer your case, including intake follow-ups, appointment reminders, and case status updates (including by SMS/MMS if you opt in);

(d) comply with applicable laws, ethical rules, court orders, and legal process; and

(e) protect the rights, property, and security of the Firm, our clients, and others.

4. DISCLOSURE OF PERSONAL INFORMATION

4.1. No Sale of Personal Information. The Firm does not sell Personal Information.

4.2. Permitted Disclosures. We may disclose Personal Information as appropriate for your matter and/or as permitted or required by law, including:

(a) to Firm personnel working on your matter;

(b) to vendors and service providers that support Firm operations (e.g., communications, case management, storage, hosting), subject to appropriate confidentiality and security obligations;

(c) to third parties involved in your claim (e.g., medical providers, insurers, employers, experts, co-counsel) as reasonably necessary to represent you; and

(d) to courts, regulators, or other parties when required by law, court order, subpoena, or other legal process.

4.3. Mobile Opt-In Non-Sharing Statement. No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

5. TEXT MESSAGING (SMS/MMS)

5.1. Types of Messages. If you opt in to receive SMS/MMS messages, we may send messages such as:

(a) appointment reminders;

(b) intake follow-ups;

(c) requests for information (such as treatment status, photographs, copies of medical bills and records, health insurance related documents, identification information, etc.); and

(d) case status updates and related alerts.

5.2. Message Frequency; Rates. Message frequency may vary. Message and data rates may apply depending on your mobile plan.

5.3. Opt-Out and Help. You may opt out at any time by replying STOP. For help, reply HELP.

5.4. Additional Terms. For additional SMS/MMS terms and disclosures, see www.pineywoods.law/terms (the “Messaging Terms”).

6. COOKIES AND ANALYTICS

6.1. We may use cookies and similar technologies for website functionality, performance, and analytics. You may be able to control cookies through your browser settings; however, certain features may not function properly if cookies are disabled.

7. DATA SECURITY

7.1. The Firm maintains reasonable administrative, technical, and physical safeguards designed to protect Personal Information. However, no method of transmission or storage is completely secure, and the Firm cannot guarantee absolute security.

8. RETENTION

8.1. We retain Personal Information as reasonably necessary for the purposes described in this Policy, including to provide legal services and comply with legal and professional obligations.

8.2. Retention of a client’s legal file (including electronic data and records) is governed by the engagement agreement and the Firm’s file retention practices.

9. YOUR CHOICES

9.1. Access/Requests. You may request access to, correction of, or deletion of certain Personal Information by contacting the Firm as set forth in Section 12, subject to legal, ethical, and professional obligations that may require retention.

9.2. SMS Opt-Out. You may withdraw SMS/MMS consent at any time by replying STOP.

10. CHANGES TO THIS POLICY

10.1. The Firm may update this Policy from time to time. The “Last Updated” date at the top will reflect the most recent revision. The Firm reserves the right to modify, suspend, or terminate the text messaging service, as well as update these terms and conditions, at any time without prior notice.

12. CONTACT INFORMATION

12.1. Privacy Officer Contact:

PineyWoods Law
Attn: Privacy Officer
12345 US Hwy. 287 N, Grapeland, TX 75844
Phone: (903) 724-0055
Email: privacy@pineywoods.law